Support Center
General Questions
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Who we are and what we do?
ONErpm is a global digital music distributor with offices in Brazil, Colombia, Mexico, and the United States (...
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Do I need to sell my music exclusively by ONErpm?
Yes. This applies to all the services that we offer on our platform. However, the artist keeps all the rights ...
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How does distribution with ONErpm work?
Our platform is designed to be self-service based, giving the artist full control of their distribution. You s...
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How much does it cost to distribute my music?
There are no initial or recurring fees when distributing through ONErpm, payments are dictated on a percentage...
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When I sign up for distribution with ONErpm, do I need to upload my co...
No, distribution through ONErpm is done on a case-by-case basis, therefore uploading previous releases is not ...
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How do I verify my profile and update my picture and banner on Spotify...
The following link will provide instructions for customization of your Spotify profile: https://www.spotifyart...
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How long does it take for my album to be in the selected stores?
Once an album is uploaded, the ONErpm team will review and approve the upload, releasing the music to all sele...
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How do I see my sales numbers?
We provide monthly detailed reports that can be accessed through the artist Dashboard in your ONErpm account. ...
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What should I do if I'm releasing a cover song?
In order to release a cover song, you need to get obtain a mechanical license, which gives you permission to m...
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How do I get my release featured?
Once a new album has been uploaded, the ONErpm marketing team gathers information from upcoming releases and s...